Privacy Policy

Middle East Trade Organization (METO) B.V.
Company Registration No.: 71597476
VAT No.: NL8587.77.514.B.01
Registered Address: Zuiderlicht 281, 1705TV Heerhugowaard, The Netherlands
Website: https://meto-holding.com
Contact Emails: info@metoholding.com | info@meto.holdinggroup.com

Article 1. Introduction

1.1 This Privacy Policy explains how METO B.V. (“we”, “us”, or “our”) collects, uses, stores, and protects personal data of visitors and customers on our Website and related services.
1.2 We comply fully with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679), Payment Card Industry Data Security Standard (PCI DSS), Payment Services Directive 2 (PSD2), and applicable international privacy laws.

Article 2. Data Controller

2.1 METO B.V. is the data controller responsible for the processing of your personal data collected via this Website and associated services.
2.2 Contact details for privacy inquiries: info@metoholding.com, info@meto.holdinggroup.com

Article 3. Data We Collect

3.1 Personal data you provide directly: name, company name, address, email, phone number, payment details (including credit/debit card info processed through PCI DSS compliant gateways such as Visa, MasterCard, American Express, UnionPay, JCB, Discover, etc.).
3.2 Data collected automatically via cookies and analytics tools including IP address, device data, browsing behavior (refer to our Cookie Policy).

Article 4. Legal Basis for Processing

4.1 We process personal data based on:

Contractual necessity (to provide and fulfill your orders) (Article 6(1)(b) GDPR)

Legal compliance (anti-money laundering, tax regulations) (Article 6(1)(c) GDPR)

Legitimate interests (improving services, fraud prevention) (Article 6(1)(f) GDPR)

Consent for marketing and analytics cookies (Article 6(1)(a) GDPR)

Article 5. Use of Personal Data

5.1 To process orders and payments securely via multiple payment gateways (Stripe, Mollie, Adyen, PayPal, etc.) compliant with PCI DSS and PSD2 standards.
5.2 To communicate with customers regarding orders, support, updates.
5.3 To comply with anti-money laundering (AML) and Know Your Customer (KYC) regulations.
5.4 To improve website functionality and user experience via anonymized analytics.
5.5 For marketing communications only with prior explicit consent.

Article 6. Data Sharing and Transfers

6.1 Personal data may be shared with trusted third parties, including payment processors, logistics providers, and marketing partners, under strict confidentiality and data protection agreements.
6.2 International data transfers outside the European Economic Area (EEA) are conducted under EU Standard Contractual Clauses or approved frameworks such as the EU-US Data Privacy Framework.

Article 7. Data Security

7.1 METO B.V. employs technical and organizational measures to ensure the security, confidentiality, and integrity of your data.
7.2 All payment transactions are processed via PCI DSS certified gateways to ensure maximum security.

Article 8. Data Retention

8.1 Personal data will be retained only as long as necessary to fulfill contractual obligations and comply with legal requirements (e.g., tax, accounting).
8.2 After this period, data will be securely deleted or anonymized.

Article 9. Your Rights

9.1 You have the right to access, correct, or delete your personal data in accordance with Articles 15-17 GDPR.
9.2 You may object to processing or request restriction under Articles 18 and 21 GDPR.
9.3 You have the right to data portability (Article 20 GDPR).
9.4 You may withdraw your consent at any time for marketing cookies or communications without affecting the lawfulness of prior processing.
9.5 You have the right to lodge a complaint with a supervisory authority.

Article 10. Cookies and Tracking

10.1 Please refer to our comprehensive Cookie Policy which details how we use cookies for functionality, analytics, marketing, and payment security.

Article 11. Changes to This Policy

11.1 We reserve the right to update this Privacy Policy as needed to comply with new legal requirements or changes in our business practices.
11.2 The latest version will always be available on our Website.

Contact Information

If you have any questions or requests related to your personal data, please contact us at:
📧 info@metoholding.com | info@meto.holdinggroup.com
📍 Zuiderlicht 281, 1705TV Heerhugowaard, The Netherlands